Professional Recommendations

At Align Home Care, we believe in providing superior service to our clients. We equip our amazing caregivers with the tools and support that they need through carefully written policies, procedures and well managed care management oversight. The reviews below are a reflection of a few clients who expressed their gratitude to Align Home Care and want others to find the care that they found for their loved one. We hope that by calling us, you will immediately feel our passion for in home care and practice what we preach. Your loved one has a life story that is important and respected. Align Home Care cares about the outcomes of those people who have given society wisdom and have lived wonderful lives. The care that we provide is personal and sensitive, we treat it as such.

“I work in senior care and enjoy the opportunity to partner with Align Home Care of Portland when it makes sense. Their team is wonderful. They go to great lengths to ensure the wellbeing of their clients. Their values are clear. They appreciate that wellbeing for their clients is about engagement and having a sense of purpose as much as it’s about safety and comfort. I highly recommend this team to anyone in need of caregivers.”
— Kaitlyn Morse
Director of Transitional Care Interim Healthcare

Sue Arsenault and her team are an extremely professional and knowledgeable group. The philosophy of Align Home Care of a balanced care method to senior care shows just how much they care about all aspects of their clients’ well being. They aren’t just there to check off a task, but truly have a goal of ensuring their clients have a full and happy life. I would recommend Align Home Care for non-medical health care needs without reserve.

— Mary Holmes

Sue & Scott are very caring and very easy to work with. I highly recommend them and Align Home Care for anyone needing a reliable, trustworthy company to care for their loved ones.

— Lynda Adams

“Align Home Care provided professional, reliable services for us for a particularly challenging case. They rose to the occasion, providing services for home care 24/7, with careful attention to the difficulties of the case and always were willing to adapt. It was truly a delight to work with an organization which did its job with such efficiency and professionalism. I would absolutely utilize these services again and would recommend them to anybody in need of Align Home Care in this region.”`

— Valerie Gray RN BSN MS CCM CDMS
Paradigm’s Network Manager, Catastrophic Care Management

“As a geriatric case/care manager in private practice for over 25 years I have worked with numerous home-care companies. While many offer similar services not all home care companies are created equal. Communication and delivery of compassionate care is always a reflection of good management, training and supervision. My personal and professional experience of Sue Arsenault, her internal staff, direct care providers and delivery of services reflect a standard of excellence and professionalism that aligns with my own.”

— Ann V Quinlan, GCM, CCM
Falmouth, Maine

“Good Morning Sue, Yesterday I met one of your caregivers who’s name was Susan and she helped transition our new resident. Let me say that I was shocked by how professional, friendly, and attentive she was. If this is any showing on how you operate your business, please know that Avita took notice and will have positive things to say about it. She did everything right and I am so happy to have been witnessed to it. Thank you for what you do for people living with dementia. You truly have done it the right way! Thank you also for setting things up so quickly with Lea for our “Circle of Support” during a trying time for a family. We enjoy working with companies who are adaptable, innovative, and have a customer comes first mindset. Please know that you have our support and we will be sending referrals your way.”

— James E. Santana
Executive Director, Avita of Stroudwater