At Align Home Care, we believe in providing superior service to our clients. We equip our amazing caregivers with the tools and support that they need through carefully written policies, procedures and well managed care management oversight. The reviews below are a reflection of a few clients who expressed their gratitude to Align Home Care and want others to find the care that they found for their loved one. We hope that by calling us, you will immediately feel our passion for in home care and practice what we preach. Your loved one has a life story that is important and respected. Align Home Care cares about the outcomes of those people who have given society wisdom and have lived wonderful lives. The care that we provide is personal and sensitive, we treat it as such.
“I can’t tell you enough how much I appreciate your agency. I sing your praises to everyone I see who asks about how my dad is doing. I give them your contact information and recommend your services. I could not keep my dad at home without you. After dealing with numerous other agencies I can really appreciate your excellence. In my experience, Align Home Care is the best!”
— Pamela R. – South Portland
“I highly recommend Align Home Care of Portland Maine. This summer I needed caregiver assistance for a family member at our home in the Boothbay region. Sue Arsenault, Owner and Client Care Manager of Align Home Care of Portland, visited our home, accurately assessed my needs, and selected exactly the right caregiver to stay at our home when I had to travel over several days on several occasions. Align Home Care of Portland also provided in-home assistance when I was also at home. Sue followed up after each caregiver visit. She was a also a very helpful resource for me as I continue my role as primary caregiver.”— Jim B. – East Boothbay
This staff and caregivers at this agency are attentive, caring, and helpful beyond words. They all truly care about my parents and have allowed our family members to transition from being their caregivers to being their family again. The owner Sue is very responsive to all out needs and concerns. The caregivers communicate with us via carenotes and texts or phone calls. We are very grateful and I highly recommend this agency. My parents would not be able to be home without them and home is where they want to be.— Brenda B. – Cumberland Center
There was never a time that a call was not returned, or a request for assistance not met with professionalism and compassion. Our journey with Align Home Care began 3 years ago with light care and companionship needs through the final days of my Father in Law’s life. Highlights include respect, laughter, covid precautions, well-trained care givers, and navigating Long Term Care Insurance. Excellent Company, leadership, staff.— Barbara W. – Falmouth
“Align Home Care provided 24/7 care for my father for the last 18 months of his life. The caregivers were caring, compassionate and so loving to my Dad. Although he was bedridden, he was so meticulously cared for that he never even had a bedsore. Athough Hospice predicted that he would be gone the first few months after Home Care’s arrival, he actually was so well cared for that he completely shocked everyone by far outliving that prediction. Align Home Care provided him the best quality of life for his final days, and we will forever be grateful to Sue and her amazing staff.”— Suzanne S. – Gloucester, MA
Align Home Care has very friendly staff, from the President to the in-home care givers.
They always treated my mom and our family with respect and care for all family members.
“Dear Sue and Chris,I have wanted to share my family’s experience with Align Home Care of Southern Maine for over a year now.
The first time we met, our family really didn’t know in what direction we were headed for our mom’s future care. Your sincere understanding of our fears, patience while we tried to navigate our choices, taking the time to meet Mom and visit her home, all made our decision easier. You helped make it possible for mom to remain in her home. This has always been her and our first choice.
Our decision to move forward with you and your amazing team has provided Mom and our family with peace of mind, and people who genuinely want to be with Mom to help. She looks forward to her days with the caregivers that you have thoughtfully chosen after learning who Mom is. Sue, you and Chris did that personally.
I recommend Align Home Care of Southern Maine whenever I hear that someone is facing the choices that we faces a year ago. Thank you for your continued help in allowing Mom to remain in her favorite place, her home.”— Susan M. – Cumberland Center
“Kim has been amazing, and we are so deeply appreciative of her, and your agency for connecting us together, she has been a model of compassion and support. It speaks highly of your agency, we would happily recommend you guys to anyone.”— Dennis M. – Windham
I have known Sue since She was a teenager and I was caring for her great-aunt. Her mother and I spoke often about the difference in care that I could offer her Aunt and Sue has remembered all of the important part of giving care to the soul and heart as well as the body. I heartily recommend her organization to ayone needing assistance.— Ethel M.
I give the highest praise to Align Home Care. The administrative team is proactive and helpful and the in-home care team members are kind, diligent, and professional.— Cate G.
Sue was instrumental in selecting and scheduling an array of caregivers to meet our mom’s needs on a 24/7 basis in the beginning, then reducing care as requested as Mom rallied. In the end, we were down to a 4–6-hour schedule in the mornings and that was just fine with Mom.
Billing, scheduling, and communication was always straightforward and accessible, as were care notes via the website. Caregiver selection was made on capabilities and personality that matched the need.
Our interaction with Align Home Care was overwhelmingly positive and we would highly recommend Sue and her team should you need care for your loved one.Jim Stack & Terry Stack - South Portland
Align was terrific to work with. It is not easy to find really good caregivers in this time, but Align built a very solid team for us. The individual team members understood and appreciated my husband. They brought a lot of experience with dementia and care to their work. They were uniformly cheerful and upbeat — which is so important. Align as a small company is very well organized, responsive to scheduling changes/needs, etc. And they handled the relationship with Long Term Care, which was important in our case, removing a real logistical challenge that I would otherwise have had to deal with. So… Top rating from me.Sharp M. - Yarmouth